View Full Version : 1&1 Hosting Problem

29 Nov 2006, 10:52 AM
Hi everyone

I have a 1&1 hosting that includes a chat chanel that I can embed on my site and visitors should be able to chat with each other. But for some reason the chat does not work. When I click on the link (chat) it opens up a new window with Java Applet loading and then it returns an error message:

The connection can not be established. Please check the following
Server is not up (try later).
Server can not be accessed due to firewall restrictions.

1&1 customer service keeps telling me that it works fine (BUT IT DOESN'T).
I don't have any firewall on my system. I've also tried using it on a MAC WINDOWS and LINUX but NO LUCK.

Can anyone help PLEASE.