View Full Version : Why visitors see my booking form but don't want to fill it?

13 Nov 2008, 04:45 AM
Hi everyone,
I am working on an e-commerce site at the moment, the company is selling training courses. The website is www.knowledgetrain.co.uk
In last month, only 9 percent of the visitors who have clicked Book Now actually filled the form. I am wondering if there is something (or are things) wrong with the design of the booking page? I have been looking for tips or theories about how to design a booking form and about the content of the page, but no luck at all.
Any suggestions are most welcome, and if anyone could direct me to some resources relating to this topic, I would very much appreciate it.
Thanks a lot in advance.

16 Nov 2008, 01:26 PM
honestly thats not a bad ratio at all, most website owebers will love that. People maybe clicking on book now to check pricing and or services and maybe just shopping around.

All the best however