The idea behind outsourcing is exact - do what you do best and leave the nonessentials to business process outsourcers. Companies are moving their non-core business processes to outsource providers. Outsourcing saves precious management time and resources and allows focus while building upon core competencies.

In India, many in the industry have been in the business of knowledge process outsourcing for a number of years and the last few years have seen vast increase and maturity in Knowledge Parks, with infrastructure of global standards, in a number of cities.

The outsourcing industry in India, have realized that the key to best output would be hiring, training & retention of a skilled workforce. Human resource development divisions in most companies have a well-defined process to hire skilled professionals, while allocating substantial energies towards their regular training.

In addition to your augmented opportunity to focus on core business, outsourcing results in productivity improvements due to access to cost effective expertise. Operational cost control & cost savings are some of the other major benefits of outsourcing.